Refund policy

Refund Policy

Last Updated: June 2026

Welcome to GHAR TAK MART. Customer satisfaction is our priority. Please read our refund policy carefully before placing an order.

1. Order Cancellation

Customers may cancel an order before it is dispatched for delivery. Once the order has been dispatched, cancellation may not be possible.

2. Damaged or Wrong Products

If you receive a damaged, defective, expired, or incorrect product, please notify us within 24 hours of delivery by contacting our customer support team with photos of the product.

After verification, we will provide:

A replacement product, or

A full refund to the original payment method.

3. Missing Items

If any item is missing from your order, please contact us within 24 hours of delivery. After verification, the missing item will be delivered or refunded.

4. Non-Refundable Products

Refunds are not applicable for:

Products damaged due to customer misuse.

Products returned without original packaging.

Items reported after 24 hours of delivery.

Perishable products that have been consumed or partially used.

5. Refund Processing

Approved refunds will be processed within 5–7 business days to the original payment method.

For Cash on Delivery (COD) orders, refunds may be transferred to the customer's bank account or UPI ID after verification.

6. Delivery Charges

Delivery charges are non-refundable unless the refund is due to an error from GHAR TAK MART.

7. Contact Us

For refund or return requests, please contact:

GHAR TAK MART

Email: admin@ghartakmart.com

Phone: +91 8967202021

We reserve the right to modify this Refund Policy at any time without prior notice.